Bumblebee

How it works

From connected systems to a report your team approves.

Bumblebee brings your MSP data together, guides the report build, and keeps your team in control before anything reaches the client.

01 · Connect

Start with the systems your MSP already trusts.

Connect supported PSA, RMM, Microsoft 365, security, feedback, and business systems. Bumblebee brings the evidence together without asking your team to replace its operating stack.

Illustrative QBR source set

One report, connected across the stack

Connected
Autotask
Datto RMM
Microsoft 365
Customer Thermometer
Tenable
KnowBe4

If a required connection is missing, Bumblebee confirms fit and can scope it as part of a customized build.

02 · Build and edit

Build the report through a guided conversation.

Bumblebee asks what you want to build, which pages to include, and what each audience needs to see. Answer in natural language, review the rendered template, and keep talking to refine the draft without joining a developer queue.

Guided report build
Draft

Natural-language guidance

BB

Bumblebee

Which pages should this quarterly business review include?

You

Include an executive brief, service review, security scorecard, AI usage, and recommendations.

Keep talking after the first draft to add pages, change emphasis, update the layout, or apply your MSP's branding.

Rendered report template

5 pages selected
Executive briefService reviewSecurity scorecardAI usageRecommendations
BumblebeePinnacle Solutions, Inc. · Q2 2026

Quarter at a glance

IT remained reliable while security improved.

Day-to-day support stayed strong. Leadership has two decisions to make next.

Requests on time

96.8%

+1.9 points

Employee satisfaction

4.8 / 5

22 responses

IG1 implemented

44 / 56

79% of safeguards

Decisions needed

Complete MFA enrollment and approve the device refresh.

Illustrative sampleWorking draft

Every build and edit remains a draft until your team reviews and approves it.

03 · Review, approve, and deliver

Your team has the final say before delivery.

Automation removes the copy-and-paste production work without removing the service leader’s or account manager’s judgment. Nothing reaches the client until your team is satisfied with the evidence and the story.

Draft → Ready for review → Approved
01

Review the evidence

Trace the narrative and metrics back to the connected source systems your service team trusts.

02

Add human context

Adjust the client-facing story, confirm owners and deadlines, and decide which recommendations belong in the conversation.

03

Approve and deliver

Release the approved report as PDF or editable HTML through the delivery process your team chooses.

04 · Expand

Use the same foundation for the next report or workflow.

Start with a visible reporting result. Once the data and review process work, expand into the next intelligence opportunity.

Billing Intelligence

Find revenue leakage and billing discrepancies.

Reconcile distributor costs, licensing, and billed agreements to surface issues that need an owner.

Client-Facing Opportunities

Uncover new AI Build opportunities for clients.

Use the client conversation to identify scoped AI Builds that solve a business problem and create a new MSP revenue stream.

Start with the first report your team needs.

Build self-service or see how Bumblebee scopes a customized report.