Autotask Integration

The Autotask reporting integration connects Bumblebee to Autotask and turns tickets, SLA metrics, contracts, and time entries into branded, client-ready reports — executive QBRs, monthly service reviews, and next-quarter roadmaps. Your team approves every page before a client sees it.

Autotask is the system of record for what your team delivers: every ticket, priority, SLA clock, contract, and hour logged. Bumblebee turns that record into client-ready reporting — requests handled on time, first-response speed, the backlog trend — framed with agreement context, so work you already logged becomes proof your clients can see. It anchors Bumblebee’s own sample QBR for good reason.

The report earns its keep at contract time: the QBR where leadership decides next quarter’s priorities, the agreement renewal where logged hours justify the price, and the monthly touchpoint that keeps quiet clients from going quiet for good. Pair Autotask with Datto RMM and Microsoft 365 — the stack behind Bumblebee’s sample QBR — and one report covers service, devices, and licensing.