Syncro Integration

The Syncro reporting integration connects Bumblebee to your Syncro account and turns tickets, SLA stats, assets, and invoices into branded, client-ready reports — executive QBRs, monthly service reviews, and device lifecycle summaries. Your team approves every page before a client sees it.

Because Syncro is both your PSA and RMM, one connection covers your whole reporting story: tickets resolved against SLA targets, response times, device health, aging hardware, and what each client was billed. In the report, that raw data becomes the narrative clients care about — what stayed reliable, what needs replacing, and what it costs.

MSPs reach for this report at the moments that decide the relationship: the quarterly business review, the monthly service email, a renewal conversation where the client asks what they’re paying for, and a budget request that needs a number instead of a warning. Pair Syncro with Microsoft 365, Huntress, or ScalePad and one report covers service, security, and spend.