For website visitors
An embedded answer engine that helps people explore services and business information without searching through every page.
Marketing / Use case
WordPress AI chatbots for your agency’s clients
Help website visitors find answers grounded in each business’s approved content.
An existing agency build
Client knowledge, available on their website.
We built a WordPress plugin that gives website visitors a place to ask questions, with answers grounded in that business’s approved pages and documents.
A shared management dashboard lets the agency maintain the knowledge base for each client’s answer engine.
Northstar Studio · Website assistantSynthetic example
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Nova @ Willow & Pine
Hi, I’m Nova at Willow & Pine. Ask me about our design services, getting started, or preparing for your first consultation.
Nova @ Willow & PineSample answers from fictional service pages and FAQs.
Delivered as a WordPress plugin. Fictional names and scripted answers for illustration.
Built for both sides of the service.
The visitor experience and the management workflow belong in the same build. The agency needs to be able to operate what it delivers.
For your agency
A shared dashboard for managing each client’s knowledge base, with separate content and settings for each website.
For the client business
Answers grounded in approved content, with boundaries and routes to a person agreed during the build.
Before we build
Define the content and the experience together.
- Knowledge: which pages and documents the answers should rely on.
- Review: who approves content and keeps it up to date.
- Boundaries: which questions the engine should handle and when to direct someone to a person.
- Delivery: the WordPress setup, client settings, and ongoing support responsibilities.
From an agency idea to a supported application.
- 01
Understand & scope
We work through your process, users, data, and constraints. Together, we define a useful first release and how we will judge it.
Agreed scope, success criteria, and delivery plan - 02
Build & validate
We engineer the application and its integrations. Your team reviews working software with real scenarios, including the exceptions.
A tested application, ready for your team’s acceptance - 03
Operate & improve
We host, monitor, patch, and maintain the application. Feedback becomes tested improvements, with support responsibilities agreed before launch.
Ongoing application care and a clear path for improvements
Start a conversation
What work should be easier?
Bring your use case. We’ll explore the scope and fit together.